Core operational, statutory, and event‑specific safety documentation for authorised users.
This Event Safety Plan sets out the safety arrangements for events held at Plas Heli. It provides clear guidance for organisers, volunteers, competitors, contractors, and visitors, ensuring that all activities are delivered safely and in accordance with statutory requirements, RYA guidance, and local authority expectations.
This document is intended for authorised users and event organisers.
The purpose of this Event Safety Plan is to outline the safety framework for events at Plas Heli, including roles and responsibilities, communication arrangements, emergency procedures, welfare provision, safeguarding, and risk management. It supports consistent delivery of safe events across all disciplines and sizes.
This plan applies to all events hosted at Plas Heli, including:
Plas Heli follows RYA safeguarding guidance. All concerns must be reported immediately to the Duty Manager or Safeguarding Lead. Visiting class associations must ensure their safeguarding policies are communicated to participants.
All incidents, injuries, and near‑misses must be recorded in the Plas Heli Online Accident Book. This includes medical events, equipment failures, collisions, slips, trips, and any occurrence that could have resulted in harm.
Online Accident Book:
Open Accident Book
Emergency procedures are detailed in the Fire Evacuation Plan and include:
The Event Safety Officer (ESO) must be informed immediately of any medical incident, first aid request, or ambulance call. The ESO will coordinate the response and ensure the correct landing point is used.
To avoid unnecessary pressure on the NHS, event personnel should be seen initially by the Event Medic, who will direct them to the most appropriate medical centre if required.
Version: 1.1
Published: 21 September 2026
Last Updated: 21 September 2026
Next Review: 21 September 2027
Document Owner: Plas Heli Cyf
Responsible Person: Duty Manager
© Plas Heli Cyf. All rights reserved. This Event Safety Plan is the property of Plas Heli Cyf and may not be reproduced, distributed, or modified without permission. Event organisers may reference this document for planning and compliance purposes but must ensure they are using the latest published version.
Plas Heli Cyf and Clwb Hwylio Pwllheli Ltd (CHPSC) set out a working model by committing to a 'Memorandum of Understanding' in 2025 and a subsequent 'Facility and Service Agreement' whereby Plas Heli provides services and facilities to CHPSC and to the qualified members of CHPSC.
CHPSC pays an annual Facility and Service Agreement Fee for these Facilities and Services.
In Summary, Plas Heli provides the following:
Plas Heli undertakes to provide the following facilities:
Plas Heli undertakes to provide the following facilities:
Plas Heli undertakes to provide the following facilities:
Plas Heli undertakes to provide the following facilities:
Plas Heli undertakes to provide the following discounts subject to conditions:
The maximum discount for a qualified member, on the Plas Heli pontoons, is 10%.
This is subject to the following qualifying membership status criteria, and subject to the Plas Heli Terms and Conditions, booking applications and availability.
To be entitled to a discount on the Plas Heli pontoons the applicant must demonstrate that they qualify as follows:
Plas Heli will provide the use of the Venue for the following Events:
For these Events Plas Heli will provide the following:
CHPSC undertakes:
A main events hall extends to 371m2.
This is a multi-purpose space capable of being used for exhibitions, concerts and with a wide high door is able to accommodate large items including boats for measuring, scrutineering etc.
This room can be used for dining, banqueting and for mass catering as canteen style.
The main hall is overlooked by a gallery balcony providing an ideal observation of the activities in the hall.






The site plan show the secure compound outside the Main Hall - see here
Plas Heli hosted a gathering of Volunteers to receive the RYA CW Impact Award on Saturday evening 22nd November 2025.
This award was presented to Plas Heli Volunteers in recognition of the "hard work, passion and commitment to supportingand running Welsh, UK and International events
The dedication from the Plas Heli team, team-work and commeraderie that is not matched in any other venue."
Plas Heli received a message from Sian reynolds, Chair RYA CW
"Thankyou to all
Your time, skill, and unwavering commitment do not go unnoticed.
You truly make the difference and help make every event held at Plas Heli memorable and unforgettable.
The smiles shared on the dock and afloat show competitors how much you care, and how far you all go to ensure that Plas Heli delivers world class events with a splash of our bendigedig Welshspirit.
On behalf of RYA CW – Diolch yn Fawr
This award, and the great feedback received for our events would not be possible without the hard work over the last 10 years in adapting and developing Plas Heli as a Centre of Sailing Excellence and as a worth hilw community asset.
Since the covid pandemic we have transformed the working model into a sustainable operation which allows us to invest in improving the facilities .
This would not be possible without our wonderful, dedicated volunteers,
We have some exciting projects in the pipeline all of which will make our volunteering work easier and even more enjoyable.
Please enjoy the evening, lets together make 2026 another great year and we hope to celabrate the next ten years
Stephen Tudor
Plas Heli Chair
Sean Devlin and the Catering team were thanked for the excellent evening and Many thanks to our evening sponsor
Air Quality & Comfort in the BarCafe
Plas Heli monitors CO2 levels in the cafe/bar and restaurant for your safety and comfort.
Why it matters
Maintaining fresh air helps everyone feel alert, comfortable, and safe. We monitor CO₂ levels to ensure good ventilation and a pleasant environment.
Target Range: We aim to keep CO₂ levels below 800 ppm during operating hours.
Ventilation: We have mechanical ventilation to o maintain airflow. There are also sufficient opening doors to asist in air changes.
Monitoring: T
Air Quality & Comfort in the BarCafe
Plas Heli monitors CO2 levels in the cafe/bar and restaurant for your safety and comfort.
Why it matters
Maintaining fresh air helps everyone feel alert, comfortable, and safe. We monitor CO₂ levels to ensure good ventilation and a pleasant environment.
Target Range: We aim to keep CO₂ levels below 800 ppm during operating hours.
Ventilation: We have mechanical ventilation to o maintain airflow. There are also sufficient opening doors to asist in air changes.
Monitoring: Three CO₂ sensors are strategically placed throughout the café and bar areas to continuously monitor air quality..
Awareness: Our Catering Franchisee is trained to recognize signs of poor air quality—fatigue, headaches, or stale air.
Legal Thresholds: The UK Health and Safety Executive (HSE) recommends action if levels consistently exceed 1,500 ppm, and OSHA sets a workplace exposure limit of 5,000 ppm over 8 hours, though this is far above comfort levels.
If you have concerns about air quality please inform the Catering Franchisee or Plas Heli Directors -
Staff Awareness: Our Catering Franchisee is trained to recognize signs of poor air quality—fatigue, headaches, or stale air.
Legal Thresholds: The UK Health and Safety Executive (HSE) recommends action if levels consistently exceed 1,500 ppm, and OSHA sets a workplace exposure limit of 5,000 ppm over 8 hours, though this is far above comfort levels.
If you have concerns about air quality please inform the Catering Franchisee or Plas Heli Directors -
Complaints and Comments.
Plas Heli aims to provide the highest standards of service to its visitors and customers. If you have been less than fully satisfied with the service you have received, we would welcome your comments and suggestions so that we can rectify the problem and improve our service in the future.
Please complete the attached form and return it, marked Confidential, to Mike Butterfield, Director, at the address below. An acknowledgement will be sent within 3 working days of receipt. Your complaint will be fully investigated, and a response will be sent within 14 days of receipt.
All complaints will be recorded to enable us to monitor our performance.
For your own records, please retain this page and make a note of the date on which your form was sent.
Plas Heli has received Plans for the replacement platform and stairway.
This south facing elevated platform will increase the balcony space on the first floor for social functions, and will provide our customers with great views over the sea, compound and the Hafan Marina.
The balcony will also provide useful covered space on the ground floor for use during large events and we have ensured that we have water and power provided to this new area.
This space will also provide fantastic winter storage space for our kit.
This will add greatly to the fuctionality of Plas Heli as an Event Centre.


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Plas Heli Cyf is a Community Enterprise, Not for Profit Distribution Company
Contact InformationPlas Heli Cyf. Glan y Don, Pwllheli, Gwynedd LL53 5YT
Catering and Bar: 01758 614 442
(only catering enquiries to this telephone number please)
Please note the office is not manned and your enquiries would be attended to more efficiently if you send an e-mail to the appropriate department - please use the appropriate link from the 'contact us' here
Company Registration No. 08082514. VAT No. GB 164061430