⚙️ Operational Compliance
Operational Compliance sets out the daily procedures, checks, responsibilities, and safety measures required to run Plas Heli safely and consistently. This section supports volunteers, Duty Managers, contractors, and event organisers.
This page provides access to all operational compliance areas, including SOPs, daily checklists, incident management, first aid provision, contractor controls, and Duty Manager responsibilities.
Operational Compliance Areas
📘 Standard Operating Procedures (SOPs)
Core operational scripts for volunteers and Duty Managers, covering bar, kitchen, balcony, building checks, and event‑day operations.
🔑 Opening & Closing Procedures
Secure opening and closing routines, building checks, alarm procedures, and Duty Manager responsibilities at the start and end of each day.
📋 Every Day Operational Checklists
Daily checklists for volunteers and Duty Managers, including bar checks, kitchen checks, balcony checks, external area checks, and building readiness.
🧑🤝🧑 Volunteer Briefings
Briefing templates, volunteer responsibilities, safety expectations, and operational guidance for event and non‑event days.
🛠️ Equipment Checks & Maintenance
Operational equipment checks including bar equipment, kitchen equipment, radios, PPE, cleaning equipment, and safety gear.
Equipment Checks & Maintenance
⚠️ Operational Risk Assessments
Risk assessments for operational areas including balcony, bar, kitchen, external areas, and daily venue operations.
📝 Incident & Near‑Miss Management
Procedures for reporting, recording, and responding to incidents and near‑misses, including Duty Manager actions and follow‑up requirements.
Incident & Near‑Miss Management
⛑️ First Aid & Medical Provision
First aid arrangements, medical equipment checks, event‑day medical provision, and emergency response guidance.
🚧 Contractor Controls
Requirements for contractors working on site, including sign‑in procedures, authorised areas, supervision, and safety expectations.
🎯 Duty Manager Responsibilities
Clear responsibilities for Duty Managers including building oversight, safety checks, incident response, and operational coordination.
📄 Operational Documents & Forms
Checklists, logs, templates, and operational forms used by volunteers and Duty Managers.